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How can i solve this

New Here ,
Dec 10, 2023 Dec 10, 2023

824952_img.pngHow can i fix this problem, all ai file convert to ansi code

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Adobe
Community Expert ,
Dec 11, 2023 Dec 11, 2023
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If the file is on a network server, then try and please first download oit to computer and then open it. If that does not work:

Your file is probably corrupt.

Do you have a backup? 

 

If you do not have a backup, then the best time to come up with a backup strategy is now. YOu have to regularly save your files. So that when this happens, you do not need to begin from scratch.

 

Please do also take a look at this: https://helpx.adobe.com/illustrator/kb/illustrator-support-networks-removable-media.html 

 

Is the filesize reasonable? Like: not 0KB?

In that case, the Illustrator team might take a look at the issue.

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