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How do I get version 27.4.1 back??

New Here ,
Oct 15, 2023 Oct 15, 2023

I'm a student and to have there be NO customer service on the weekends to get help is maddening.  I've lost an entire day trying to get my version back.  Drop down menu doesn't say OTHER VERSIONS.  I"m so freaking frustrated that Adobe thinks 24/7 means Monday thru Friday for the business community.  For the amount of money we pay this company it'd be nice to have customer service open on the weekends WHEN STUDENTS STUDY.  How do I get version 27.4.1 back and why did it change to version 28?

 

 

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Adobe
Community Expert ,
Oct 15, 2023 Oct 15, 2023

Hi Adobe Creative Cloud application installer and check older versions there...regards

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional
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Community Expert ,
Oct 15, 2023 Oct 15, 2023

Is this the dropdown you're referring to?

 

other versions.png

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Community Expert ,
Oct 16, 2023 Oct 16, 2023
LATEST

27.4.1 should be visible under the option Carlos shows above:

DougARoberts_0-1697442564851.png

 

 

Also if you don't want versions to change without your input in future, turn off auto update:

DougARoberts_0-1697442466643.png

 

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