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How to Fix No Pen Pressure Issue in Adobe Illustrator 2022 (MacOS)?

New Here ,
May 04, 2022 May 04, 2022

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Hello, dear helpful adobe community, I noticed that I couldn't choose the pressure setting while creating a calligraphy brush in illustrator with my Huion New 1060 Plus tablet. Can anyone help me solve the problem?Ekran Resmi 2022-05-04 14.17.40.png

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Bug , Performance , Third party plugins

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correct answers 1 Correct answer

Adobe Employee , May 11, 2022 May 11, 2022

Hi @mehDesgi,

 

Thanks for reaching out to me via DM. I checked with the callback team, and they said the issue stands resolved, and there was no troubleshooting was required. I assume installing the Wacom driver and restarting the Tablet & Mac machine resolved the issue.


Please confirm if the issue is resolved for you or not.

 

Regards,

Anshul Saini

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Community Expert ,
May 04, 2022 May 04, 2022

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Does it help when you install a Wacom driver on top of the Huion driver?

 

And then of course you have to set the privacy settings: https://community.adobe.com/t5/illustrator-discussions/wacom-intuos-4-not-working-with-illustrator-c...

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New Here ,
May 04, 2022 May 04, 2022

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It didn't work, I couldn't find how to download illustrator 2020 😄

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Community Expert ,
May 04, 2022 May 04, 2022

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The issue should be fixed in version 2022.

But Huion (and other brands) are a completely different thing.

 

Therefore: does it help when you install a Wacom driver on top of the Huion one?

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New Here ,
May 04, 2022 May 04, 2022

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I installed wacom driver but still nothing changed

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Community Expert ,
May 04, 2022 May 04, 2022

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Someone will need to dig deeper.

I don't know if Customer Care is prepared for that: https://helpx.adobe.com/contact.html

Or maybe @Anshul_Saini can help. Thank you, Anshul!

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Adobe Employee ,
May 04, 2022 May 04, 2022

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Hi @mehDesgi,

 

We are sorry to hear about this. Would it be possible for you to confirm the exact version of macOS, Illustrator, Wacom & Huion driver you have installed?

 

Also, please share your Adobe Email ID, Phone number with country code, preferred time & day for the meeting, Timezone, and country & state you live in over the DM only. Please click on my profile picture and click on the "Send a message" button to send me a DM.
Then, I will arrange a callback with the concerned team, who will help you resolve this issue.

 

I will be looking forward to your DM.

 

Thanks & Regards,

Anshul Siani

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Adobe Employee ,
May 11, 2022 May 11, 2022

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Hi @mehDesgi,

 

Thanks for reaching out to me via DM. I checked with the callback team, and they said the issue stands resolved, and there was no troubleshooting was required. I assume installing the Wacom driver and restarting the Tablet & Mac machine resolved the issue.


Please confirm if the issue is resolved for you or not.

 

Regards,

Anshul Saini

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