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Hello, dear helpful adobe community, I noticed that I couldn't choose the pressure setting while creating a calligraphy brush in illustrator with my Huion New 1060 Plus tablet. Can anyone help me solve the problem?
Hi @mehDesgi,
Thanks for reaching out to me via DM. I checked with the callback team, and they said the issue stands resolved, and there was no troubleshooting was required. I assume installing the Wacom driver and restarting the Tablet & Mac machine resolved the issue.
Please confirm if the issue is resolved for you or not.
Regards,
Anshul Saini
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Does it help when you install a Wacom driver on top of the Huion driver?
And then of course you have to set the privacy settings: https://community.adobe.com/t5/illustrator-discussions/wacom-intuos-4-not-working-with-illustrator-c...
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It didn't work, I couldn't find how to download illustrator 2020 š
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The issue should be fixed in version 2022.
But Huion (and other brands) are a completely different thing.
Therefore: does it help when you install a Wacom driver on top of the Huion one?
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I installed wacom driver but still nothing changed
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Someone will need to dig deeper.
I don't know if Customer Care is prepared for that: https://helpx.adobe.com/contact.html
Or maybe @Anshul_Saini can help. Thank you, Anshul!
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Hi @mehDesgi,
We are sorry to hear about this. Would it be possible for you to confirm the exact version of macOS, Illustrator, Wacom & Huion driver you have installed?
Also, please share your Adobe Email ID, Phone number with country code, preferred time & day for the meeting, Timezone, and country & state you live in over the DM only. Please click on my profile picture and click on the "Send a message" button to send me a DM.
Then, I will arrange a callback with the concerned team, who will help you resolve this issue.
I will be looking forward to your DM.
Thanks & Regards,
Anshul Siani
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Hi @mehDesgi,
Thanks for reaching out to me via DM. I checked with the callback team, and they said the issue stands resolved, and there was no troubleshooting was required. I assume installing the Wacom driver and restarting the Tablet & Mac machine resolved the issue.
Please confirm if the issue is resolved for you or not.
Regards,
Anshul Saini