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I bought Illustrator and it says I haven't bought it

Feb 29, 2024 Feb 29, 2024

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I bought Adobe Illustrator for a class, and the charges are on my card and everything, but the app still works like it's in trial mode, and it even doesn't show as being purchased in my Adobe apps. I can't even cancel the subscription, but the charges are there, saying I bought it. Is there any way to fix this? Thank you!

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Adobe
Community Expert ,
Feb 29, 2024 Feb 29, 2024

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What do you see in your plan when you log in to https://account.adobe.com ?

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Community Expert ,
Feb 29, 2024 Feb 29, 2024

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