i can't change 3d color materials in illustrator, may update 2022

[Mariacarlos]

i can't change 3d color materials in illustrator, I've done the update of May 2022. Can anyone solve this problem?

[CypherPoet]

No difference with the GPU on or off, sorry.

[Manasi22220386uw8i]

I am also facing the same issue as op. Can't edit any of the materials I was initially able to edit. I even tried uninstalling and reinstalling the app, thinking it might have been my workspace settings. Please lmk if there is anything I can do to get this back. I can't even edit the previous objects that I had already changed (the purple one in the ss).

[CypherPoet]

Yep, can confirm that this is also an issue with prior art. Several settings on several materials I previously created are now impossible to change.

[Alexandre Becquet]

Hello, can you try to re install Illustrator ? but without re install old parameters. I'm going to looking for a solution. 😉 

[CypherPoet]

This is one of the ideas I've already tried, but unfortunatley, that didn't fix the issue.

[CypherPoet]

Not to nag, but this is a seriously show-stopping issue which definitely seems like a bug, and which definitely seems like it's impacting several people. Any further support/help/prioritization on fixing this would be greatly appreciated.

[jasonj77020399]

I am having the same issue.  All of the properties aside from resolution and repeat are all gone now.  I'm stuck and don't know how to fix the issue.  Does anyone have a resolution yet?  This is what I see now with every material...

 

[Ton Frederiks]

I would suggest to click the Share Feedback button at the bottom of the 3D and Materials panel.

[LaumaSa]

I have the same issue. Has this been solved already? I don't see any solution here. Can't even change the old artwork that I wanted to adjust gold leaf colors...

[Mariacarlos]

Nop, still a mystery! it seems it doesn't happen to all who updated Ai, not sure if it's only Mac situation. 😞

[CypherPoet]

For me, it's on v26.3.1 of Illustrator on macOS 12.4 with Apple Silicon.

[CypherPoet]

So far, the only "solution" I've found has been to revert back to Illustrator v26.2.1.

[andressanz]

Hello community, not sure if this will make a difference, but I reported the bug here: https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/45354793-can-t-...

Do you know of any other portal we can use to make some noise about this? 

[CypherPoet]

Between here and UserVoice, I'm not quite sure where else to raise the issue. Best thing I can think of is continuing to update this thread so that it's more visible on the main community page.

[Doug A Roberts]

You could join prerelease and try the forums/Slack channels.

It's always difficult with a bug they can't replicate or not all users experience, though.