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I can't save my project in the format I want

New Here ,
Nov 21, 2022 Nov 21, 2022

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I cannot save my project in the format I want. I use paid. I want to download my project in png format but I can't. Please help me 😞

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Sync and storage

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Community Expert ,
Nov 21, 2022 Nov 21, 2022

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It's not really clear what you are trying to say. You need to explain in more detail what save/ export settings you use, what system you use, where you are trying to save the file.

 

Mylenium 

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Community Expert ,
Nov 21, 2022 Nov 21, 2022

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Go to File>Export As and you can choose PNG as a format.

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Adobe Employee ,
Nov 21, 2022 Nov 21, 2022

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Hello @Özge27227426jueb,

 

Sorry to hear about this experience. I hope the suggestion shared by Kevin helped resolve the problem. If not, kindly share some more details, like the location of the folder where you are trying to save the file and screenshots of the error message (if any) you get so that we can investigate this further.

 

Looking forward to your response.

 

Thanks,

Anubhav

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