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I Cannot Download the Free Template Directly from Illustrator Application

FLORENCIA25155671urn5
Community Beginner ,
Nov 28, 2022 Nov 28, 2022

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Haii Everyone...

I have a trouble to download the Free Template directly from Adobe Illustrator, everytime I failed to download the free template the massage occure "You Cannot License This Template" as per screen shot attached.

Please help how to solve this problem.

Thank you Free Template Holiday Greeting Card.jpgYou Cannot License This Template.jpg

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Mike_Gondek Community Expert
Community Expert ,
Nov 28, 2022 Nov 28, 2022

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Worked or me, are you logged into the Adobe Cloud as it uses your account?

 

Screen Shot 2022-11-28 at 11.30.27 PM.jpg

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FLORENCIA25155671urn5
Community Beginner ,
Nov 29, 2022 Nov 29, 2022

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In Response To Mike_Gondek

Hai Mike...

Yes already Login as I'm subcription and also already remote by Adobe Customer Services for this phenomenon, now I'm still waiting as they conclution and advice.

Thank you for your information 

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