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I got stuck in sudden whenever I use illustrator in certain moment...

New Here ,
Dec 02, 2024 Dec 02, 2024

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I got stuck in sudden whenever I use illustrator in certain moment...

i am not sure if this is about the font management app I used, as I got both Extensis suitace

and Monotype Fonts app, it just show up in sudden and I gotta force quit for my illustrator, anyone has experience in this and knows way to solve?

 

Screenshot 2024-12-02 at 01.51.29.png

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Bug , Performance

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Adobe
LEGEND ,
Dec 02, 2024 Dec 02, 2024

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It's clearly an error related to the Extensis software.

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Adobe Employee ,
Dec 03, 2024 Dec 03, 2024

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Hello @_Scott_,

I'm sorry to hear about your experience. Would you mind trying to remove and reinstall the Extensis plugin, as Scott suggested to see if it helps?

Looking forward to hearing from you.

 

Anubhav

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