I have a problem that can't be fixed, can I try to send you a copy of what I'm trying to do.

New Here ,
Aug 04, 2022 Aug 04, 2022

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I guess I don't know how to do that...something has frozen my Illustrator page and I don't know what to do..

I'll be back as soon as I figure this out...

 

Asset 1.png

Lindas Lovely Loot
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Draw and design , Import and export

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Adobe Community Professional ,
Aug 04, 2022 Aug 04, 2022

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Hi. Please check if this information is helpful for you: https://helpx.adobe.com/illustrator/kb/fix-crash-on-launch-issues.html

 

Marlon Ceballos.

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Adobe Employee ,
Aug 04, 2022 Aug 04, 2022

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Hello @kercheval,

 

Sorry to hear about this experience. I hope the suggestions shared by Marliton helped resolve the problem. If not, kindly try running Illustrator under a different administrator account (Windows) or the root user account (macOS) and check if it helps.

 

Looking forward to your response.

 

Thanks,

Anubhav

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