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I have saved my illustrator file as PDF and many files are missing since then

New Here ,
Aug 03, 2024 Aug 03, 2024

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So I have this issue since morning. Can anyone help me with this please

Screenshot 2024-08-03 at 5.03.04 PM.png

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Community Expert ,
Aug 03, 2024 Aug 03, 2024

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So those should be placed images?

Exactly how did you save the file? Which options?

Where did you save the file?

Where are the linked images located?

Which version of Illustrator on which system is this?

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New Here ,
Aug 03, 2024 Aug 03, 2024

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There was a text placed there

So I have saved it on PDF format for printing purpose on my mac 

This is the latest version of Illustrator 28.6

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Community Expert ,
Aug 03, 2024 Aug 03, 2024

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And you opened the PDF in Acrobat?

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New Here ,
Aug 03, 2024 Aug 03, 2024

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Yes I have and openend the same PDF on illustrator and since then the issue began

Is there any way to recover them

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Community Expert ,
Aug 03, 2024 Aug 03, 2024

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Joel,

 

Have you kept the original .ai document, and can you recreate from that?

 

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New Here ,
Aug 03, 2024 Aug 03, 2024

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I have one version of it saved but most of the changes have been made to the latest version which was done of PDF format that has the above mentioned error

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Community Expert ,
Aug 03, 2024 Aug 03, 2024

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Joel,

 

Beyond the current issue, it is safer to always work in and thereby keep the latest artwork (a)live in the AI version, and only save a copy as PDF when you are done.

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New Here ,
Aug 05, 2024 Aug 05, 2024

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I have done that as well but the issue remains the same. Is there any solution for that

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Adobe Employee ,
Aug 06, 2024 Aug 06, 2024

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Hi @Joel5EDF

 

We're really sorry to hear about this issue. Could you please provide a few more details about the problem you're experiencing? Also, it would be helpful if you could upload the file to Creative Cloud or a similar service like Dropbox and share the download link here. If the file is confidential, you can send it via DM instead.

 

To send a DM, click on my name to open my profile, and you will see an option to message me there.

 

 

Regards,

Srishti

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