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I keep getting ai123456789.ai duplicate files, how can I stop this?

Community Beginner ,
Feb 01, 2024 Feb 01, 2024

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I got a refurbished Imac here at work, but 1/3 of the time when I save a file it also saves a duplicate file named something like ai123456789.ai. I'm connected to a server, but my other IMac that I also still am somewhat using because Illustrator on the new one is slow to save doesn't have this problem. I can't delete them, so I moved them into a delete later folder. How can I stop this?

 Screenshot 2024-02-01 at 7.44.12 AM.png

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Adobe
Community Expert ,
Feb 01, 2024 Feb 01, 2024

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Where are you saving your files?

Is save in background on or off in the preferences?

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Community Beginner ,
Feb 01, 2024 Feb 01, 2024

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I don't have auto-save on. Just in folders on our server.

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Community Expert ,
Feb 01, 2024 Feb 01, 2024

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Does that also happen when you save to the internal harddisk?

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Community Beginner ,
Feb 01, 2024 Feb 01, 2024

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I'm a little computer illiterate, but I don't recall that it happens when I save to my desktop.

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Community Expert ,
Feb 01, 2024 Feb 01, 2024

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Maybe you could turn off "Save in background" in the preferences. Does it work better then?

 

If not, it is reallated to the situation with your server.

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