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I'm not able to download any files.

New Here ,
Feb 27, 2025 Feb 27, 2025

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Hello, I'm not able to download any files. I keep getting the message "Cannot save illustration. You do not have sufficient access privileges. Identification: -5000'' I've restarted the application and the computer, but nothing has worked. Can someone please help me?

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Feature request , How-to , Import and export

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Adobe
Community Expert ,
Feb 27, 2025 Feb 27, 2025

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Does Illustrator have full disk access?

 

Where is the file located?

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