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Illustator freezes when all layers are hidden

New Here ,
Nov 14, 2021 Nov 14, 2021

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When I hide all my layers in de updated Illustrator 2022, the programm freezes for about a minute.
Also the performance on zooming or moving within a layer is very slowly.

Not a fan of this update  😞

TOPICS
Bug , Draw and design , Performance

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Adobe
LEGEND ,
Nov 14, 2021 Nov 14, 2021

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Hi there,

 

We're sorry to hear about your experience. Would you mind sharing the version of the OS? Do you see this behavior while working on a specific file?

Also, I'd request you to try the suggestions given on this community post & see if it helps to improve the performance of the app.

 

Regards,

Ashutosh

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New Here ,
Nov 16, 2021 Nov 16, 2021

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macOS Big Sur
Version 11.5.2

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Mentor ,
Nov 15, 2021 Nov 15, 2021

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What's the advantage to hiding all your layers?

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New Here ,
Nov 16, 2021 Nov 16, 2021

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Maybe it's just my way of working, but if I have multiple layers that I want to use individually (for example to export them or just re-edit them), I usually hide the open layer(s) first before showing the layer I want to work on.

Is this a odd use case you think?

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Community Expert ,
Nov 17, 2021 Nov 17, 2021

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I cannot reproduce the freezing you mentioned, but if you alt (option) click on the eye in front of the layer you want to work on, it hides all others.

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New Here ,
Nov 17, 2021 Nov 17, 2021

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Hi Ton,

Thank you for your comment.
Initially it shows all layers on the first (option) click and on the second click it shows only the clicked layer.
This can be a work around.

Nevertheless I'm afraid I'll do it a few more times the old way and hide all layers again 😞

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Community Expert ,
Nov 17, 2021 Nov 17, 2021

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Wouter, yes I see when some layers are hidden, the first option click shows all and the second hides all except the target layer.

It is a workaround, but still, Illustrator should not freeze with all layers hidden.

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