Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Illustrator 2021 high memory

New Here ,
Apr 22, 2025 Apr 22, 2025

I've two different PC and when I lauch Illustrator with the same file,  I see great differences on the memory usage. In one PC, it uses 114 MB while in the other PC, it uses 1.230 MB.

The PCs have the same software - W10Pro 64 bit - and the Adobe CC is the same.

Why do I have such a huge difference?

TOPICS
Performance
125
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Adobe Employee ,
Apr 22, 2025 Apr 22, 2025

Hi @Riannosda65,

 

Thanks for sharing the details and the screenshots! Could you please confirm the exact version of Illustrator 2021 you're using on both machines? While both PCs might be running the same OS and CC version, hardware differences like the available RAM, graphics card, or even processor type can impact how Illustrator allocates and uses memory.

Also, try resetting Illustrator preferences on both machines to see if that equalizes the memory usage a bit. Reference: Create a backup and reset your Illustrator preferences

Make sure to backup your preferences before resetting. 

 

Let me know how it goes. Looking forward to your update.

Abhishek

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 22, 2025 Apr 22, 2025

Illustrator 25.3.1 (64 bit).

Both PC have 16 MB RAM, already done reset. 

The faster/newer PC is the one where Illustrator uses more RAM.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 22, 2025 Apr 22, 2025
LATEST

Hello @Riannosda65,

Could you try updating to the latest release version of Illustrator and then checking if you continue to face this problem?

Looking forward to hearing from you.
Anubhav

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines