Copy link to clipboard
Just downloaded AI CC 2021 using OS Big Sur and it will not open. Gets to initialising plug ins and stops there. Same thing when running diagnostics Have tried to reinstall with no luck.
Sorry to hear about your experience. Would you mind sharing the version of the Illustrator? Are you using any third party plugin? Please try removing the plugins & then try to launch the app.
You may also try following instructions given on this help article(https://helpx.adobe.com/in/illustrator/kb/plugin-missing-issue.html) & let us know if it helps.
I am using the 2021 version of Illustrator on a Macbook Air with Apple M1 chip. I have Mimaki Fine Cut 9 as a third party plug in.
I think I will revert back to earlier version of Illustrator for now until a Mac OS version of AI 2021 comes out.
Save time with Adobe Express quick actions