Illustrator 2022 crashing all of a sudden.

New Here ,
Dec 15, 2021 Dec 15, 2021

Copy link to clipboard

Copied

Hey! 

 

Im afraid Illustrator isnt opening for me, all of a sudden. When I open the app I get this error message...

 

Screenshot 2021-12-15 at 19.28.33.png

Ive not instsalled any new plugins, so no idea why this has started happening. 

 

I've reinstalled the app and restarted my machine, to no avail. 

 

Any ideas?! Thanks! 

TOPICS
Bug , Performance , Third party plugins

Views

55

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Dec 17, 2021 Dec 17, 2021

Copy link to clipboard

Copied

have you checked for that file in that place though? Have you tried deleting it?

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 29, 2021 Dec 29, 2021

Copy link to clipboard

Copied

LATEST

Hi there,

 

Sorry about the trouble you are facing. In addition to the question asked above by @sishamIAGD, Could you please confirm the exact version of Illustrator? Also, you may try the steps suggested in this help article (https://helpx.adobe.com/illustrator/kb/plugin-missing-issue.html) and let us know how it goes.

 

We'll be looking forward to your response.

 

Regards,

Anshul Saini

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines