Illustrator 2022 Keep crashing on windows 10 even with fresh clean installation

[rossh47009133]

Hi Illustrator is killing me at the moment I can be doing somthing and simple and moving a box on a blank screen and it will crash and pinwheel for ages then requires to be force quit. I am struggling to get any work done.

I have tried resetting updateing and uninstalling and reinstalling the program more than once.

Please help.

[Anshul_Saini · Accepted solution]

Hi @rossh47009133,

We are sorry to hear about the crash! I know that's really frustrating. There are various reasons that can make the app hang or crash. Would you mind trying a few solutions for common crash issues from this HelpX Article (https://helpx.adobe.com/illustrator/kb/fix-crash-on-launch-issues.html)? You can start with Font troubleshooting, then DLL error,  then missing plugins, or you may do them in order.

Let us know how it goes.

Thanks & Regards,

Anshul Saini

Note: Marking correct for visibility.