Illustrator 2022 keeps crashing on Windows 10 Home!!!

New Here ,
Mar 18, 2022 Mar 18, 2022

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I´m desperete!

Illustrator 2022 keeps crashing on my brand new Asus laptop with windows 10 home. The report says "uninstall Hancom Office"

 

I don´t have this software installed!

 

Regards Christina

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Adobe Employee ,
Mar 21, 2022 Mar 21, 2022

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Hello @christinaw71571870 ,

 

Sorry to hear about this experience. I would request you to try and find Hancom Office from Apps & Features under Windows Settings and uninstall it from there.

 

Looking forward to hearing from you,

 

Thanks,

Anubhav

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