Illustrator 2022 won't place a jpeg or png saved from photoshop

New Here ,
Sep 19, 2022 Sep 19, 2022

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I am using Illustrator 2022 and Photoshop. I am saving a graphic in Photoshop as an Export to jpeg or png. Then from Illustrator a create a new layer and try to "place" my graphic into the layer. Not only does this not work but there is no feedback at all when i try this. It literally does NOTHING when i try this. Please help I'm trying to get some assets completed and on my website asap!

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Community Expert , Sep 19, 2022 Sep 19, 2022

Did you restart your machine and try to reset Preferences?

https://helpx.adobe.com/illustrator/using/setting-preferences.html

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Community Expert ,
Sep 19, 2022 Sep 19, 2022

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Did you restart your machine and try to reset Preferences?

https://helpx.adobe.com/illustrator/using/setting-preferences.html

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New Here ,
Sep 19, 2022 Sep 19, 2022

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Thanks yes that worked! Of course I have to customize my tools all over again, but at least i can place/import now!

 

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Community Expert ,
Sep 19, 2022 Sep 19, 2022

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Good to hear that helped.

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