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I am having considerable issues with Illustrator 2022. Since installing , it won't open at all, regardless of trying to open it in adobe cloud, through windows menu etc.... I just get a timer next to my cursor . It shows as a background process in task manager. I have uninstalled and reinstalled x 4 times. Even if I install the previous version , it won't work either, and I experience the same issue, I don't know what to do. Interstingly, Photoshop update seems to be ok and working and I updated both at the same time. If I click on illustrator it keeps just adding more illustrator files to task manager but wonn't open ( see attached).
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Hi this is maybe a bug yet or windows 10 compatibility issue or check system requirements for latest release...regards
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the software was already running on windows 10 before the upgrade and now no version of illustrator will work, that is illustrator only... Photoshop does... I'm sorry but your response is very unhelpful.
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The same thing happens for me, Illustrator wont start no matter how many times I try it. What helps is to kill it in the Task Manager and then start it again.
It does not work if I go into Task Manager and stop it in PRocesses, I have to hit end task in the Details tab, there are sometimes two instances open at the same time.
Hope this helps you
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Hello,
I'm in exactly the same situation as you (apart from the fact that the previous versions work for me). I tested a whole bunch of things like changing launch compatibility, cleaning cache, clearing preferences, uninstall / reinstall, update the GPU's driver, ect. but the issue remains the same: the Illustrator process actually starts but nothing happens and at no time does Adobe offer me the safe mode option.
And impossible to find real solutions on internet, please someone help us! :'(
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Glad it worked for you but it's not working for me. I've spend the last hour looking for a solution and tried every suggested one, in few different posts. It did not work. The fact this issue is not fixed after a year (the oldest posts are from January 2021) is mind boggling. No it's not the antivirus, No it's not the Roaming App Data folder. Can you fix it Adobe? 3 days to finish up a project and this comes up .... Wasted money
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Try and contact Customer Care: https://helpx.adobe.com/contact.html
They can login to your system to fix it.
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Customer service it the worst at adobe most of them do not have any answers!!!
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This is a public forum. 95% of participants are not even staff. We try to help people in our spare time. Generally Illustrator is running on Windows (otherwise ther would be an uproar you would have heard of), so if it doesn't work for a specific person, this is caused by their computer and/or system. Those things can best be found out by someone looking into it.
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I still have this problem! Nothing works, fix it Adobe!