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Illustrator 2023 V27.3.1 consumers too much Macbook Pro energy and prevents USB-C monitor charging

New Here ,
Mar 15, 2023 Mar 15, 2023

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I've recently noticed that my battery has been depleting in my Macbook Pro even though I've always been connected with a USB-C cable with compatible monitor for charging using that cable as well as for video display. This issue had been non-existent prior to updating to the latest version of Illustrator, 27.3.1 as of this posting.

 

With all other apps closed and only Illustrator running, my charging icon indicator shows that the battery is not charging and remains this way as long as Illustrator is running now. As soon as I quit the Illustrator application the battery charge icon changes to show that it is charging once again. This sequence of charging on/off status repeatedly occurs when Illustrator is launched and then quit.

 

This is a highly annoying issue that I hope can be resolved in a future update soon.

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Community Expert ,
Mar 15, 2023 Mar 15, 2023

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<moved from enterprise and teams>

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Community Expert ,
Mar 15, 2023 Mar 15, 2023

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Hi @Philip22287009zlcw is this an M1 and what Mac OS version are you running?

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New Here ,
Mar 15, 2023 Mar 15, 2023

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Screen Shot 2023-03-15 at 3.03.47 PM.png

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Community Expert ,
Mar 15, 2023 Mar 15, 2023

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Hi @Philip22287009zlcw did I read that right that you are charging through your monitor?

How does the battery react if you plug in with your Apple power adapter?

 

If you have the same issue using an Apple power adapter then try this:

Go to Apple System Preferences Energy Saver and click Battery Health.

kevinstohlmeyer_0-1678907702959.pngkevinstohlmeyer_1-1678907715672.png

Turn off Battery Health Management.

 

https://9to5mac.com/2020/04/16/heres-how-to-control-the-new-battery-health-management-feature-in-mac...

 

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