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Illustrator 2024 (28.0) Swatch panel not working (macOS Sonoma 14.1)

Community Beginner ,
Nov 01, 2023 Nov 01, 2023

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I recently updated my macOS to Sonoma 14.1 also took the opportunity to updated my Creative Cloud apps (Illustrator, InDesign, Photoshop for now). Then whilst using Illustrator I found that the swatch panel isn't working (click on object and choose swatch... nothing happens). I've quit, restarted and search this Community, so far nothing. This is a real problem as I use this everyday for my design business, put simply, I can't change colours on anything. Any advice please. My guess is Apple macOS update has done this, but knwoing the culprit doesn't fix my issue.

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Bug , Draw and design , Tools

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Community Expert ,
Nov 01, 2023 Nov 01, 2023

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Does it work when you turn on the Application frame?

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Community Beginner ,
Nov 02, 2023 Nov 02, 2023

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I thought the issue was resolved, but it isn't. This morning, restarted my Mac, opened Illustrator and low and behold, the Swatch panel doesn't work. It's there, I can see it, but can't select anything. I can change swatches using the top left info bar, but not using the swatch panel. I did try closing the Application Frame and opening and nothing. It's a glitch I've never heard of before. I've just tried a new thing whil;st writing this, switching Workspace from Essentials to Essentials Classic and others and the swatch panel works. So the issue I have is the Workspace Essentials.

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Community Expert ,
Nov 02, 2023 Nov 02, 2023

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So for you it is solved when you do not use the "Essentials" workspace?

 

Asking this because this might be a clue to solve the issue for others as well.

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Community Beginner ,
Nov 02, 2023 Nov 02, 2023

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Yes, it appears so. Only have an issue with Swtach panel whilst using the Essentials workspace. Strange.

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Community Expert ,
Nov 02, 2023 Nov 02, 2023

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Thank you for confirming.

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Community Beginner ,
Nov 01, 2023 Nov 01, 2023

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Ok, so for now, forget all of the above. I simply moved a few windows around, combined Colour Guide with Swatches panel and hey presto… it now works. Thankfully I got this in before anyone bothered to look into my issue.

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Community Expert ,
Nov 01, 2023 Nov 01, 2023

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@Serjent710  schrieb:

Thankfully I got this in before anyone bothered to look into my issue.


 

This is a community forum. 95% of folks here are volunteers. We answer when we have time.

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Community Beginner ,
Nov 02, 2023 Nov 02, 2023

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Vielleicht hilft das den einen oder anderen:

Die Werkzeugleiste bzw Fenster wie Ebenen, Schrift etc. nicht direkt am Rand "parken" - genauso die Werkzeugleiste ein wenig reinschieben. Dann funktioniert alles wieder (einigermaßen) - keine Dauerlösung, aber man kann wieder arbeiten. Das "Farbfelder-Fenster" spinnt bei mir trotzdem 🙂

Funktioniert im Illustrator wie auch im Photoshop

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