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Illustrator 23: Crash when create new color swatch

Community Beginner ,
Oct 31, 2022 Oct 31, 2022

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Illustrator 23 crashed four times by creating a new color swatch... had open a illustration from adobe stock (102kb)...and wanted to create new color swatches... 

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Community Expert ,
Oct 31, 2022 Oct 31, 2022

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There's a thread about fixing crashes

https://community.adobe.com/t5/illustrator-discussions/how-to-fix-a-crash-and-recover-documents-in-i...

 

Here's what I would try first.

If it's just this document that does it (it doesn't happen anywhere else?)

Then File>Save As and choose .AI and resave the file - see if the issue persists.

 

If it does - then try

https://helpx.adobe.com/ie/illustrator/using/setting-preferences.html

 

 

If all is failing then please try the first link I posted above with troubleshooting steps.

 

 

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