Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
0

Illustrator 23: Crash when create new color swatch

Explorer ,
Oct 31, 2022 Oct 31, 2022

Copy link to clipboard

Copied

Illustrator 23 crashed four times by creating a new color swatch... had open a illustration from adobe stock (102kb)...and wanted to create new color swatches... 

TOPICS
Bug

Views

521
Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Oct 31, 2022 Oct 31, 2022

Copy link to clipboard

Copied

LATEST

There's a thread about fixing crashes

https://community.adobe.com/t5/illustrator-discussions/how-to-fix-a-crash-and-recover-documents-in-i...

 

Here's what I would try first.

If it's just this document that does it (it doesn't happen anywhere else?)

Then File>Save As and choose .AI and resave the file - see if the issue persists.

 

If it does - then try

https://helpx.adobe.com/ie/illustrator/using/setting-preferences.html

 

 

If all is failing then please try the first link I posted above with troubleshooting steps.

 

 

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines