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Illustrator 25.3 & 25.3.1 Problems

New Here ,
Jun 26, 2021 Jun 26, 2021

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Hi,

I'm having problems with a glitchy display since the last update(s) to 25.3

There's missing top and bottom red lines when showing page bleeds.

Object frames have half filled boxes at the anchor points.

Dimension box next to shape tools showing as a filled block?

I rolled back from 25.3.1 to 25.3 and it was still the same. I have now rolled back to 25.2.3 and all is back to normal.

Anyone else had any problems?

Is this a bug or my system?

Running Mac OS Catalina 10.15.7

25.3.1 perfectly ok on my Macbook?

Screenshot 2021-06-26 at 18.28.57.pngScreenshot 2021-06-26 at 18.30.12.png 

Thanks for any solutions!

Mike

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Adobe Employee ,
Jun 26, 2021 Jun 26, 2021

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Hi there,

 

Sorry to hear about your experience. Did you see this behavior while working on a specific file? Have you tried disabling the GPU Performance under Preferences > Performance? If not, please try & let us know if it helps.

 

Also, please try resetting the preferences of the app & see how it goes. Looking forward to your response.

 

Regards,

Ashutosh

 

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New Here ,
Jun 26, 2021 Jun 26, 2021

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Hi Ashutosh,

I have tried several existing files and also created new files to test and appearance is the same.

My GPU Performance is unavailable as I currently only have 518mb of VRAM.

I re-installed 25.3.1, reset preferences - no change, deleted preferences - no change.

I've attached a screen recording of how it's looking to me.

Thanks

Mike

 

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New Here ,
Jun 29, 2021 Jun 29, 2021

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Hi Ashutosh,

What should i try next?

Rgds

Mike

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