Illustrator 26.0.1

New Here ,
Nov 29, 2021 Nov 29, 2021

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Illustrator could partially read this file.
We recovered as much of the file as possible, but some content might
be missing. Open to view the recovered file.

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Adobe Community Professional ,
Nov 29, 2021 Nov 29, 2021

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Do you want to actually give us a bit more detail..? What system? When this happened? What process were you doing? Etc..??

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Adobe Employee ,
Nov 29, 2021 Nov 29, 2021

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Hi there,

 

Sorry to hear about your experience. As asked by @sishamIAGD, would it be possible for you to share some more details like:

  • Operating System
  • Where was this file saved? (Network Drive/ System HDD/ Shared Folder on System/ External HDD)?
  • Are there any recent changes made to your system? For example, any antivirus, system updates, plugins, or web extensions installed recently.
  • Does adding a secondary Scratch Disk in Illustrator Preferences help resolve the issue?
    Anshul_Saini_0-1638210116942.png

 

Also, would it be possible for you to share this document with us? You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link. We'll take a look at it.

 

This information will help us investigate the issue further. We will be looking forward to your response.

 

Regards,

Anshul Saini

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