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Illustrator 26.1 — move and copy bugs

Explorer ,
Mar 27, 2022 Mar 27, 2022

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Hello! I'm working in Illustrator 26.1 on a Mac (Retina 5K, 27-inch, 2019, Big Sur 11.6). I notice frequent bugs when working with the Move tool:

— sometimes when you try to move an object, it does not move, but abrupty returns to its place, as if "bouncing";
— sometimes holding "alt" and trying to create a copy — a copy is not create, the object is also simply returned to its place.

Has Adobe fixed these bugs? It's very difficult to work when Illustrator can't handle such elementary tasks

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Community Expert ,
Mar 28, 2022 Mar 28, 2022

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Hi,

have you tried to do a reset of Adobe Illustrator preferences? Does this problem occur with all files?

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Community Beginner ,
Mar 28, 2022 Mar 28, 2022

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I have this exact same issue, it really messes with your work flow. @gianvitulano my issue happens on every file.

Here are my specs:

Macbook Pro (15-Inches, 2019)

Illustrator v. 26.1

macOS Monterey v. 12.2.1

Processor:  2.3 GHz 8-Core Intel Core i9

Graphics: Radeon Pro 560X 4 GB

 

In the mean time I have reset my preferences to see if that will helps, I will report back at the EOD to share if that fixed the problem.

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Explorer ,
Mar 28, 2022 Mar 28, 2022

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Hello! Thanks! This will help a lot to figure it out!

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Community Beginner ,
Mar 29, 2022 Mar 29, 2022

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So for the moment resetting my preferences seems to have fixed the problem, didn't dive to heave into illustrator like i typically do, but will report if anything else changes. 

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New Here ,
Mar 29, 2022 Mar 29, 2022

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I'm having the same issue - when you try and move an object, or Alt and move an object it errors out and returns it to its original position. Hopefully this gets fixed soon as its really fustrating.

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Community Beginner ,
Mar 29, 2022 Mar 29, 2022

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I'm having the exact same issue. It's making my work take so much longer. A green circle with a plus appears under my cursor and then the objects just bounce back.

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Community Beginner ,
Mar 29, 2022 Mar 29, 2022

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Coming back with an update:

The problem is still occurring, my co worker is also has the same issue. 

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Community Expert ,
Mar 29, 2022 Mar 29, 2022

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Known issue. Resolved (supposedly) in 26.2, now starting to be pushed out through Updates.

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Explorer ,
Mar 29, 2022 Mar 29, 2022

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Thanks! We are really looking forward to fixes)

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Explorer ,
Mar 29, 2022 Mar 29, 2022

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Participant ,
Mar 31, 2022 Mar 31, 2022

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This has been widely reported and according to Adobe employees, you can download the beta for 26.2 now which has a fix for this issue. Seems like a (very irritating) bug with the 26.1 update, apparently only affecting those using Apple's Magic Mouse but I'm not 100% sure of that. 

Personally I'm too concerned that trying the beta version will cause more issues and/or force me to revert to an older build and mess with my preferences. So I'll be waiting for the official 26.2 release.

Anyone else want to pool resources to fund an Illustrator alternative that doesn't rely on subscriptions or the cloud?


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Community Expert ,
Mar 31, 2022 Mar 31, 2022

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No need for the beta, the 26.2 is released (but as usual some regions will be a little later).

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New Here ,
Mar 31, 2022 Mar 31, 2022

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I am also having this problem on my mac. It is very annoying. 

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Adobe Employee ,
Apr 05, 2022 Apr 05, 2022

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LATEST

Hi All @Vitaly Lysenko @austinm29883487 @Dan Everitt @paulm79218206 @XLDigital1 @udderball,

 

We are sorry for the trouble. This issue has been fixed in the latest Illustrator update, v26.2.1, released yesterday. I would request you to update and let us know if the issue persists.

 

Regards,

Anshul Saini

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