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Illustrator 27.0.1 crashing when saving as EPS

Community Beginner ,
Nov 16, 2022 Nov 16, 2022

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Hi, since updating to Illustrator 27.0.1 I have an ongoing issue with Illustrator haning and then crashing when saving as an Illustrator EPS.

I have tried multiple files, restarted both application and computer numerous times.

Was all working fine before the update.

Anyone else having this same issue?

 

 

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Import and export

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Community Expert ,
Nov 17, 2022 Nov 17, 2022

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Have you tried clearing your preferences?

How to reset Illustrator Preferences - Adobe Support Community - 10602277

Also what setup do you have? This will help us to know advise we can give and who can help answer your issues.

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Community Expert ,
Nov 17, 2022 Nov 17, 2022

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Are you saving to your desktop? If not, please try that as well.

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Adobe Employee ,
Nov 30, 2022 Nov 30, 2022

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Hello @Chris Bourke at Smartfish,

 

Sorry to hear about this experience. I hope the suggestions shared by sishamIAGD and Monika helped resolve the problem. If not, kindly share some sample files by following the suggestions shared in this community post (https://community.adobe.com/t5/illustrator-discussions/share-your-files-in-6-simple-steps/td-p/12967...), so we can check them on our end.

 

Looking forward to your response.

 

Thanks,

Anubhav

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