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Illustrator AI - We're experiencing high volume

Community Beginner ,
Jan 09, 2024 Jan 09, 2024

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So I've been getting this with one of my projects since this morning and since I can still use it by closing that project and opening another - I don't think the problem is really "High volume"

- I do have a prompt that's about 3 paragraphs which could be the problem but if that's the case, Adobe really should be limiting the characters, not just saying that there is high volume or at least say "your prompt is too long".

Some other things that would help are:
*** - Negative prompts *** (please dear god)

- Let us know what the "style picker" is grabbing for a prompt so that can be edited
- Letting us know what prompts are triggering the usage guidelines - for example, "Thunderbolt" triggers the usage guidelines for some reason, and "Thunder bolt" does not - this last one just generally saves people time in having to "test prompt" to figure out where the problem is which might also be causing increased demand on your AI.

Thanks!

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Bug , Feature request , Performance , Tools

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correct answers 1 Correct answer

Community Beginner , Jan 09, 2024 Jan 09, 2024

I'm sorry - I can see several other posts that seem to be related to technical problems that have been assisted but yeah sure, I'll go start another thread somewhere else. 

Thanks for being so helpful.

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Adobe
Community Expert ,
Jan 09, 2024 Jan 09, 2024

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Please post feature requests to https://illustrator.uservoice.com 

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Community Beginner ,
Jan 09, 2024 Jan 09, 2024

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That's nice but this isn't a feature request - this is a bug I'm experiencing with the AI in Illustrator as I clearly outlined - I was trying to be constructive by offering ways to fix the "high volume" problem which again, I don't believe is the problem.

If this was a beta feature it wouldn't be a problem but since my monthly fees just got upped for this feature that isn't working, Id like to better understand what the problem is or for it to be fixed since it seems like it can't even handle prompts that free AI generators can.

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Community Expert ,
Jan 09, 2024 Jan 09, 2024

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Bug reports belong there as well.

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Community Beginner ,
Jan 09, 2024 Jan 09, 2024

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I'm sorry - I can see several other posts that seem to be related to technical problems that have been assisted but yeah sure, I'll go start another thread somewhere else. 

Thanks for being so helpful.

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Community Expert ,
Jan 09, 2024 Jan 09, 2024

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What you experience as a biug is nothing that can be solved by the forum. It would need to be addressed by the engineersor even by the product owners. 

This forum ist not the place to talk to the engineers (at least not the Illustrator space). Engineers do not read the forum. 95% of the people discussing here are  not even staff.

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