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Illustrator always makes my pc freezing slow my pc down black screen can't do anything tired !!!!

New Here ,
Jun 28, 2023 Jun 28, 2023

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Illustrator always makes my pc freezing, slow pc down and black screen can't do anything

I am tired. !!!!

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Adobe
Community Expert ,
Jun 28, 2023 Jun 28, 2023

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<moved from cc desktop bugs>

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Community Expert ,
Jun 28, 2023 Jun 28, 2023

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Which version?

Which system?

Which hardware?

 

Does that happen with all files?

Or just some?

What's in the files?

Exactly what are you doing when that happens? 

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New Here ,
Aug 17, 2023 Aug 17, 2023

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LATEST

Which version?

Every lated versions

Which system?

Window 10

Which hardware?

Intel I7 5820K

GTX 980 TI

Memory 32 GB

 

Does that happen with all files?

Randomly happens all 

Or just some?

-

What's in the files?

Normal files heavy, not heavy files all the same problem   (actually don't care about files)

Exactly what are you doing when that happens? 

drawing path or i don't know sometimes it randomly happens.

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