Illustrator and photoshop shut my computer down randomly

New Here ,
Sep 13, 2022 Sep 13, 2022

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I am running into a problem in using Illustrator and Photoshop.  In usage the program freeze and then create a critical error that makes me restart my computer.  Is this a program issue or a system issue?  Or both?

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Community Expert ,
Sep 13, 2022 Sep 13, 2022

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Any information on your computer? OS, version, disk space, graphic card? This all can be part of the problem or the solution.

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