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Illustrator + Apple M3 max - really slow performance - any help?

New Here ,
Oct 11, 2024 Oct 11, 2024

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Just got my new MacBook Pro with the M3 Max chip and 128GB of RAM, but it's lagging like crazy—spinning beachball, slow selection, and a long delay between typing and seeing anything on screen.

 

I’ve closed everything else and only have Illustrator open with a simple vector file and a bit of text. GPU Performance is on, so no clue what’s going wrong.

 

On my old M2 with 64GB of RAM, I could have multiple files open and fly through projects no problem. Any ideas?

 

Specs attached : 

 

Screenshot 2024-10-11 at 1.24.58 PM.png

Screenshot 2024-10-11 at 1.25.03 PM.png

Screenshot 2024-10-11 at 1.24.51 PM.png

TOPICS
Bug , Experiment , Performance

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Adobe
Community Expert ,
Oct 12, 2024 Oct 12, 2024

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What kind of monitor is connected?

Or are there multiple monitors?

Do they have different spaces?

Do you have a Window Manager installed?

Do you still have Chrome open?

Do you have plugins installed in Illustrator?

How many fonts are installed?

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New Here ,
Oct 14, 2024 Oct 14, 2024

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What kind of monitor is connected?

Two LGS 4k  Monitors w/ 8K HD USB C cables

( which works great with my old M2 with 64GB of RAM )

 

Or are there multiple monitors?

Do they have different spaces?

 

Different spaces? 

 

Do you have a Window Manager installed?

 

YES

 

Do you still have Chrome open?

 

Chrome is open, unsure why that would slow things down

Do you have plugins installed in Illustrator?

 

No plugin installed

 

How many fonts are installed?

 

Only 20 fonts installed

 

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Community Expert ,
Oct 14, 2024 Oct 14, 2024

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Do you have those monitors set up differently than on the old Mac? Like Use separate spaces?

Window managers do not go well with Illustrator. In fact they suck badly.

Chrome eats memory for breakfast, lunch and dinner. Also its plugins can basically interfere with about anything and everything, because nobody really cares.

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New Here ,
Oct 14, 2024 Oct 14, 2024

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Same monitor setup, nothing changed. 

 

I do have Windows programs on Mac, not by choice. 

 

Yeah, I've forced quit all programs open with just Illustrator open, and the problem still exists. 

 

 

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Community Expert ,
Oct 14, 2024 Oct 14, 2024

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The Window manager is not about Windows as an operating system, but about ... whatever it is these apps do. But they interfere with Illustrator: Rectangle, Magnet, Moom.

 

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Community Beginner ,
Nov 29, 2024 Nov 29, 2024

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Hi - 

I really hope Adobe optimizes their apps and file opening systems for Illustrator. 

The Adobe Creative Suite, in my experience with the following apps: Indesign, Illustrator, are NOT optimized for apple M3 chip. And honestly not even the Apple M3 Pro Macbook itself. 

FIle opening, organizion doesn't work properly. When you save a new file, it doesn't follow the directory you want/need (which is the file you're working from). It will pop up in some random place in your host-file.
Mac's tag's system does not populate within the Indesign, Illustrator apps (when placing, or opening files)

Pink screen flashes (Within the app window) when opening illustrator or sometimes dragging it to an external monitor.

Locking and Unlocking objects in Illustrator creates a terrible lag of what seems to be a selection of every single object on the pasteboard.

My large PDF's will sometimes rainbow wheel in Acrobat, & i have to close.

 

Nothing else comes to mind, but it's been a nightmare, especially because i bought this laptop for efficiency in my workflow, But i'm so, SO crippled

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Community Beginner ,
Nov 30, 2024 Nov 30, 2024

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I have similar problems too. 

I am writing as a professional user of Adobe Illustrator and Photoshop, running them on a MacBook Pro M4 Max with macOS Sequoia. Despite the unparalleled computational power of this machine—capable of rendering complex animations in Blender in mere seconds—I am experiencing unacceptable performance issues with Adobe applications.

 

Illustrator often lags, responds slowly to basic commands, and struggles with simple tasks like resizing or panning. Photoshop exhibits similar inefficiencies, particularly during canvas zooming, rotating, or using brushes. These issues are a stark contrast to the fluidity I experience with non-Adobe applications that leverage Apple's hardware capabilities.

 

It is frustrating that Adobe, a leader in creative software with a near-monopoly in professional industries like mine, has not optimized its applications to utilize modern Apple silicon to its full potential. This disregard for performance, despite the hefty cost of subscriptions, feels both outdated and unprofessional.

 

I urge Adobe to prioritize the optimization of Adobe products for M-series Macs. As creative professionals, we rely on your tools not just for their features, but for their reliability and efficiency in high-pressure environments.

Please provide actionable solutions or a timeline for addressing these inefficiencies.

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