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Sorry to hear about the trouble. Please open the Creative Cloud Desktop app, go to Beta Apps, and check if Illustrator Beta is listed. If it's already installed, try uninstalling it first and then reinstalling it.
Let me know if the new Beta doesn't appear in your Creative Cloud app, so I can look into it further.
Abhishek
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Hello, the beta app does not appear on my CC, only the web app. attempting to emulate illustrator by downloading the desktop version does not work. suggestions?
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Hello @Inspiring_operator5FE6,
Thanks for reaching out. Could you kindly confirm if the Beta tab is available in the Creative Cloud Desktop app? If not, please try the suggestions shared here (https://adobe.ly/48ZT5B3) and let us know how it goes.
Looking forward to hearing from you.
Anubhav
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