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Hi there - Illustrator has only recently stopped displaying/importing png files in my documents.
I get the error message "Illustrator could not read the link ….png. Please replace with a valid link"
I'm working on version 25.4.8 and the work iMac I'm using still operates on OS Mojave.
Any help appreciated. Many thanks…
Hi Anubhav - thanks for getting back to me so quickly.
I launched Illustrator version 24.3 and that has indeed worked.
Many thanks for your help. Absolutley brilliant.
Regards…
John 😊
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Hello John258787558c9x,
Sorry to hear about this experience. I would request you try downgrading Illustrator to version 25.4.7 and check if it helps.
Looking forward to your response.
Thanks,
Anubhav
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Hi Anubhav - thanks for getting back to me so quickly.
I launched Illustrator version 24.3 and that has indeed worked.
Many thanks for your help. Absolutley brilliant.
Regards…
John 😊
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Hello John258787558c9x,
Glad to hear that the problem was resolved. Feel free to reach out if you need further assistance in the future. We'd be happy to help.
Regards.
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I had that exact same issue. Thanks for the fix.
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Thanks for that... I've been trying to fix the same problem for half a day and just done it in 5 mins thanks to that. D
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Thank you so much! I was panicking! Downgrading it actually worked perfectly!