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I'm working on a brand new MacBook Pro (retina, 2.5 GHz, 16 GB memory) and Illustrator CC is super slow on it. The program is just working sluggish and at times goes unresponsive for a minute or so when I'm saving any kind of file over 5 MB. Seems like I read that others have had this issue, but I didn't see any fix solutions.
I just updated to OS X El Capitan and that didn't seem to help things. I had the computer looked over at the Mac store and everything seems to be good. Any fixes I can try with the Adobe software? I've thought of uninstalling and reinstalling to see if that makes a difference?
Thanks in advance for any ideas.
Hi Guys,
I had the same problem, I just deleted all preferences.
Do the following:
Got to folder - /users/username/library/application support/adobe
Then delete everything in the Adobe folder and restart your Mac.
Problem solved.
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I have the same problem here. Intel I5 4690k, 8GB, GTX 970 with illustrator installed in ssd.
Performace is getting worse in the course of my work. This is very frustrating ...
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Any Windows that have wound up here, please check out this thread.
Illustrator CRITICAL Nvidia card bug
Illustrator + nVidia GPU causes the entire machine to grow perpetually slower to the point its unusable unless AI is shut down. This is not related to a particular AI function, file size/type, preference files, fonts etc, and cannot be fixed other than disabling the GPU system-wide.