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Since upgrading to Illustrator CC 2018 version 22.0.1 keeps freezing when i use the Gradient Tool.
System: MacBook Pro late 2017
I click on the tool and the application freezes - can still open menus but everything is greyed out. Can close document (& save when dialogue appears) cannot quit the application. Have to use activity monitor to force quit the application.
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Have you restarted the computer?
Reset the preferences?
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Restarted and cleared preferences multiple times - not just limited to Gradient Tool. Now happening when doing lots of different things - seems pretty random. Almost like app is waiting for a response from a dialogue window / option panel (that is not visible) and freezes app completely - can open menus but all options greyed out.
App wont actually quit unless use activity monitor and 'force quit'......it's like the app is caught up doing something
p.s. i posted the original message - just a different adobe ID
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Try disabling the GPU acceleration in the preferences.
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I'm having the EXACT same issue as liam_p.....
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so am I, 3 crashes in 12 hours all connected to gradient palette use. I've restarted, cleared all caches, deleted illustrator prefs etc. I have 44gb of ram on a mac pro tower/ssd and no other .ai issues.
Going to turn off GPU and keep fingers crossed.
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