Illustrator cc 2022 freezing while working

New Here ,
Apr 05, 2022 Apr 05, 2022

Copy link to clipboard

Copied

Dear team, Please fix the issue as soon as possible. I have finished my brochure work, finally, I saved it and it is stuck. Now, what can I do? My system configuration is very high. It is 16GB RAM and I am using 2TB external hard drives. Why it is happening please check it asap.

TOPICS
Performance

Views

45

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 05, 2022 Apr 05, 2022

Copy link to clipboard

Copied

16 GB of RAM is not that much. It's the minimum recommended amount.

 

Where did you save the file? To that internal disk? To a synchronized folder? The folder path is just normal ASCII or something special?

 

All fonts are OK? Do you use font management?

All placed images are on that harddisk?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 13, 2022 Apr 13, 2022

Copy link to clipboard

Copied

Yes, I am using an external hard drive. All fonts are ok. My all images are on the hard disk itself.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 13, 2022 Apr 13, 2022

Copy link to clipboard

Copied

LATEST

Does it work better when you are using only the internal disk?

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines