Illustrator CC 23.0.3 stalls at smarteditUI.aip when opening help?

[Hanover5]

I have read the forums on this topic and have tried uninstall/install renaming preferences folders and tried to delete some Temp files within AppData and Illustrator still will not open. It gets lagged (stall) when the plugin "SmartEditUI.aip" trys to install. I run a full time business using this software and this is costing me money not being able to use the software.

The software was working fine 2 days ago. Not sure what happened...

Any help would be greatly appreciated, thanks!

Moderator: Moved from  Adobe Creative Cloud​ to Illustrator

[Kevin Stohlmeyer]

After you uninstalled did you run the Adobe Cleaner Tool?

Use the Creative Cloud Cleaner Tool to solve installation problems

[Srishti Bali]

Hi there,

We are sorry to hear that you are getting this error while launching Illustrator. That's not a typical experience with Illustrator. I am hopeful that reinstalling with the cleaner tool has resolved the issue for you. If not, I would request if you can share a few more details like:

• Operating System
• Are there any recent changes made to your system? For example, any antivirus, system updates or web extensions installed recently.

Looking forward to your response!

Regards,

Srishti

[oliver@mediaoperandi]

I also have the same issue, I have not installed any additional sofware. Was working fine a few days ago.

[Ville23260430sh7d]

Same here. Was working fine yesterday. 

[Monika Gause]

This thread is 5 years ols. I suppose you are not using that old version.

If you are using a current version, this could be caused by other Adobe Beta apps. If you have any of them installed, uninstall them.

[Ville23260430sh7d]

Thank you! That was it. Uninstalled AE beta and everything works. 

[hoiyiu08]

same here!!

[AM-S]

this worked for me too (uninstalling all beta apps in my case) but is this the only solution to this issue? I use photoshop beta at the moment because of some features there that are not available yet in the regular version so it's a bit of a pain to have to uninstall it..! Seems like this thread also addresses the same or similar issue