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Illustrator CC crashes after every action, even save action.

New Here ,
Oct 29, 2017 Oct 29, 2017

I recently downloaded the Illustrator CC trial, but it keeps crashing with every action.

I can open a new or existing file but when I select something or draw something or even save the file, it will imediatly crash. I really like the touch interface and would love the buy the whole program but I want to make sure that it isn't going to crash every single time.

I'm working with a Surface Pro 3, I've updated my drivers and set a default printer. But none of these actions seem to have fixed it.

Can anyone help me with this?

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Adobe
Community Expert ,
Oct 29, 2017 Oct 29, 2017

So you didn't have any other Adobe application or different version installed before?

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New Here ,
Oct 29, 2017 Oct 29, 2017

Not on this computer, the Illustrator CC 2018 trial is one of the first programs installed on this computer.

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Adobe Employee ,
Oct 30, 2017 Oct 30, 2017

Hi All,

Thanks for posting this issue. I appreciate this.

Please email us on sharewithai@adobe.com with the crash logs.

Please refer to steps here: Share information about a crash

With Best Regards,

Raghuveer Singh

Illustrator Team

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New Here ,
Nov 01, 2017 Nov 01, 2017
LATEST

I am having the same issue. But with me it crashes almost 80% of the times I try to print something. It super annoying, this has started after updating to the latest version. I might consider to go back to the easier version....

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