illustrator close crashing

[Crea8483]

hello, the last 2 months illustrator application suddenly closes while I am working. 
my work files are also lost in this way 
and when I open it again it closes again. 
I am having the same problem at least 3 times a day. 
If the program compatibility problem continues,
 I will definitely switch to an alternative application, can you give me some information?

[Mylenium]

Without any system information and the actual crash logs we cannot tell you anything. You need to be much more specific.

Mylenium

[Anubhav M]

Hello @Crea8483,

We understand how frustrating it can be to experience crashes. If you're using a Wacom Tablet, we recommend trying an older version of the driver (6.3.46-2) to see if it resolves the issue. If not, please follow the steps in this help article (https://helpx.adobe.com/illustrator/kb/fix-crash-on-launch-issues.html) and let us know your observations. Also, kindly share the crash report using the steps in this article (https://helpx.adobe.com/illustrator/kb/crash-next-steps.html) and use the same email account as your community account for quick tracking. We appreciate your time and efforts in resolving this issue.

Looking forward to your response.

Thanks,

Anubhav