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Illustrator Colors Dull

New Here ,
Oct 26, 2022 Oct 26, 2022

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Hi there,

I just opened my Illustrator and my colors are all of a sudden dull. I have not changed my colour settings and have made sure my document is in RGB mode. Below I have attached my colour settings.

 

Please help!

Screenshot 2022-10-26 at 6.50.04 PM.png

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Bug , Draw and design , Import and export , Performance , Print and publish

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correct answers 1 Correct answer

Adobe Employee , Nov 02, 2022 Nov 02, 2022

Hi @aidanm7301245,

 

We have investigated the issue, and it has been found reproducible on our end too, on Apple Silicon running on macOS Ventura only. This is acknowledged and will be worked on by developers in future updates.

 

Currently, workarounds to this are to use CPU preview or run the app under rosetta/ Intel with GPU or CPU preview.

 

Please check this UserVoice and upvote it: https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/45876907-macos-...

 

Than

...

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Community Expert ,
Oct 26, 2022 Oct 26, 2022

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First of all you need to turn on all he warnings. Yes, it will be getting on your nerves. But yes, you really want to know when profiles don't match.

 

Please tell us about your hardware. Computer, monitor.

 

Is any color proofing turned on in Illustrator?

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New Here ,
Oct 26, 2022 Oct 26, 2022

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My computer is a M1 Macbook Pro 2021, also I do not have any proofing turned on

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Community Expert ,
Oct 27, 2022 Oct 27, 2022

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I have an M1 as well and have never seen that issue.

 

Please tell us about the file. Did the color values change? What's in the file? Did you create it? has it been opened somewhere else? What did you last create in the file before it happened?

 

Which color profile is assigned to the file?

 

Did the Mac have a system update?

Can you check the color profile that is assigned to the monitor?

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Adobe Employee ,
Nov 02, 2022 Nov 02, 2022

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LATEST

Hi @aidanm7301245,

 

We have investigated the issue, and it has been found reproducible on our end too, on Apple Silicon running on macOS Ventura only. This is acknowledged and will be worked on by developers in future updates.

 

Currently, workarounds to this are to use CPU preview or run the app under rosetta/ Intel with GPU or CPU preview.

 

Please check this UserVoice and upvote it: https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/45876907-macos-...

 

Thanks,

Anshul Saini

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