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I had so many problems with adobe and I try to fix support has try to fix and just doesnt.... Im using 1650 gtx and 32 gb of ram then also sdd and I have hdd and also amd cpu and it just crashes nothing everyone keeps doing the same thing and it just fix wasted my for program doesnt no to be rude but just being honest
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So you already contacted Customer Care?
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yep same thing everytime
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You are talking to mostly volunteers here. We have no insights into whatever Customer Care does or what your issue was.
So maybe you could give us an idea of your issue so we don't need to guess and then maybe one of us has an idea of how to solve it.
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well i dont know because it just crashes
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Which version is it?
Which system exactly?
Exactly what are you doing when it crashes?
Did Illustrator ever work for you? And if so, when?
Give us something to start. There are dozens of possible causes for crashes.
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I assume Customer Care remoted in to your computer, uninstalled, ran the cleaner tool, and re-installed?
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Hi there,
Sorry about the crashing! I know that's really frustrating. I would request you to share a few more details like:
Also, you may try running the app in Safe Mode & Hidden Admin Account and share your observation with us.
We are here to help. We just need more information.
Thanks & Regards,
Anshul Saini