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illustrator corrupted colors to black

New Here ,
Aug 09, 2024 Aug 09, 2024

I worked on my file, when editing versions suddenly my file filled all colorshapes with black, (even placed logos). Outline/Preview is not the case, i cant go back. is all my work lost? I cant find this issue on the Net. thankful for any input

here how it was:
Screenshot 2024-08-09 at 20.12.11.png

And this is what it turned into: 
Screenshot 2024-08-09 at 20.12.20.png

TOPICS
Bug , Draw and design , How-to , Print and publish , Tools
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Adobe
Adobe Employee ,
Aug 09, 2024 Aug 09, 2024

Hello @Jan5E61,

We understand that encountering technical issues can be frustrating. Is this file saved as a Cloud Document? If yes, try reverting to an older version of the cloud document (https://adobe.ly/3WIVZT5) to see if it helps. If the problem persists, kindly share a link to the file after uploading it to Dropbox/Google Drive/etc. so that we can check it on our end.

 

Note: While sharing the link, kindly ensure it is set to Public.


Looking forward to hearing from you.

 

Thanks,

Anubhav

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New Here ,
Aug 09, 2024 Aug 09, 2024

its not aaved as a CC Doc 😞

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Community Expert ,
Aug 10, 2024 Aug 10, 2024
LATEST

Can you share the document? Rename the file extension to .PDF and you can upload it to the forum.

Or if not, show the contents of the layers panel?

Select one of those black shapes and show what's in the Appearance püanel?

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