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illustrator could not open a file

New Here ,
May 04, 2023 May 04, 2023

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I have a problem.
I can't open a file in adobe illustrator. If i want to open the file, a warning comes
'illustrator could not open this file.
We tried to read it, but it is too damaged to recover.
Help us figure out what happened by emailing this file to [removed link by moderator]
My file name 'gig all images'.
please help me.

TOPICS
Draw and design , Performance

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Adobe Employee ,
May 05, 2023 May 05, 2023

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Hello @Baijid Hossai2973305781ck,

 

We understand that encountering technical issues can be frustrating. Would you mind checking if the files are placed on a network/removable drive or a cloud-synced folder (Google Drive / Dropbox, OneDrive, etc.), and if yes, moving the file to a local directory, like the desktop, to check if it helps?
If not, kindly share the file here (https://community.adobe.com/t5/illustrator-discussions/share-your-files-in-6-simple-steps/td-p/12967...), so we can check it on our end. Although we cannot guarantee a successful recovery, we will try our best to do so.

 

Thanks,

Anubhav

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