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Illustrator could partially read the file

New Here ,
Mar 03, 2022 Mar 03, 2022

I was working on this file today and then I closed the app. When I tried to open the file later it showed the message "illustrator could partially read the file" and nothing but a blank page appears. 

Is there a way to recover the file? I can still see the preview/thumbnail (attached) of the recent files with my artwork but I really cannot open it. 

Thanks

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Mentor ,
Mar 03, 2022 Mar 03, 2022

Is it .ai or .pdf? Or somet else...

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New Here ,
Mar 03, 2022 Mar 03, 2022

Hi!

Sorry, it's an illustrator file. I can upload it but it's 320 mb.

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Mentor ,
Mar 03, 2022 Mar 03, 2022

So there's still a fair bit of data in there!

I'm assuming you don't have a back-up.

Have you used transparency a lot?

If not, you could try running it through distiller and seeing what's rescued...

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New Here ,
Mar 03, 2022 Mar 03, 2022

Unfortunately I don't. And I also stupidly I didn't save it as a PDF compatible file (it would take ages to save). 

No, I don't think I was using any transparency. 

I've never used distiller (I don't even think I know what it is). Could you guide me?

Thanks for the help!

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Community Expert ,
Mar 03, 2022 Mar 03, 2022

You will most probably need the help of @Anshul_Saini 

 

There is no guarantee whatsoever that it will work.

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Adobe Employee ,
Mar 04, 2022 Mar 04, 2022

Hi @ritao55346587,

 

Sorry to hear about your experience. I would request you to please upload the file on Google Drive, OneDrive, Dropbox, or any similar service and share the download link here or via DM, and I will check it at my end. Also, could you please confirm where this file was saved (Network Drive/ System HDD/ Shared Folder on System/ External HDD)?

 

I will be looking forward to your response.

 

Regards,

Anshul Saini

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New Here ,
Mar 04, 2022 Mar 04, 2022
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Thanks for the help!

I sent you a DM with everything you asked.

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