Illustrator could partially read this file, HELP!

[JI380402302nw4]

I open my Adobe Illustartor file, but when I open this message box appear. But the file is corrupted. I use macbook, and how recover this file?

[Monika Gause]

You can probably not recover this at all.

Was that file opened directly from a server? In that case, first download it, then open.

Do you have.a backup? Here is the reason why you always need to make backups.

[JI380402302nw4]

No, it's opened directly from my mac storage. Is there any application to recover?

[Monika Gause]

There is no other application that could recover your file.

Maybe the Illustrator team can try - @Anshul_Saini can you please try?

@JI380402302nw4 this is your wake-up call to always have backups. Save multiple copies of your files. Save different versions.

[Srishti Bali]

Hi @JI380402302nw4 

I'm sorry to hear about the trouble you're experiencing. As Monika mentioned, it's possible that the file is corrupt and may be beyond recovery, but let's still give it a try. Could you please upload the file to Creative Cloud or a similar service like Dropbox and share the download link here? If the file is confidential, you can send it via DM as well.

To send a DM, click on my name to open my profile, and you will see an option to message me there.

Regards,

Srishti