Illustrator - Couldn't create link. Try again later - Anyone else getting this??

[Corjane]

Hi, 

All of a sudden, about a month ago, i started getting an error message when trying to create a link to share.

i get the error 'Couldn't create link. Try again later.'

To get round it I have to quit illustrator and reopen my file. I cant just close 1 file, I have to close the app which is frustrating if I'm working with a few documents at a time.

Is anyone else getting this? Is it a bug that needs fixed or do I have to do something?

[Anubhav M]

Hello @Corjane,

Sorry to hear about this experience. Would you mind sharing some more details, like the exact version of the OS/Illustrator, system config (CPU/GPU/Memory), details about your workflow, and a screen recording of the problem (https://adobe.ly/49D73GK), so we can investigate this further?

Looking forward to hearing from you.

Thanks,

Anubhav

[karenc62466730]

Yes I've had the same issue lately. I restarted Illustrator and then it worked. If it's any help, the AI file had multiple page sizes but other than that, it's a straightforward AI file.

System info below:

• Illustrator 27.9.3
• MacOS Monterey 12.7.3
• iMac (Retina 5K, 27-inch, Late 2015)

[Corjane]

mine seems to be better now. Ive not had this for a little while now. Im using Sonoma 14.1.1 but ive got an update to that. 

Hope yours settles. Could need updated operating system if you can?

it really was so annoying!

good luck!