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Cant handle shadows... takes 3 years to save basic art... if it cant handle photos with a drop shadow then dont allow that... I am so sick of this stupid program... been a designer for 20 yrs... just keep getting worse with each new itteration... eff you illustrator and you too Adobe
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Hello @momentumf83809497,
Sorry to hear about the freezing. This is not the experience we want you to have. I would request you to share a few more details like:
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Which version of Illustrator are you using? What operating system?
Also, can you share a sample Illustrator file that is causing the trouble?
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Illustrator only manages to even open 2 times out of 10. It constantly fails, won't open, freezes and generally is useless and has been ever since it's been in Creative Cloud. I think it's atrocious that we are forced to pay for such a subtandard excuse for software. I am so sick of it. 22 years a designer here!
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Please contact Customer Care. They can login to your computer to sort this out. https://helpx.adobe.com/contact.html
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Hello @momentumf83809497,
Sorry to hear about the freezing. This is not the experience we want you to have. I would request you to share a few more details like:
Also, try resetting Illustrator's preferences by following the steps shared in this article (https://helpx.adobe.com/illustrator/using/setting-preferences.html) and sharing your observations.
Disclaimer: Please note that resetting preferences will remove all custom settings, and Illustrator will launch with the defaults. You may take a backup of these settings from the location mentioned in the article.
Looking forward to hearing from you.
Thanks,
Anubhav
Note: Marking correct for visibility.
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Sorry you're frustrated, but if that was a fair characterization of Illustrator, all us users were seeing those same problems. I work in Illustrator all day, every day, without a hitch for the most part. So please do calmly seek out support; it's likely there are solutions to your particular problems.