My illustrator crashed and I can't recover my cloud files. I followed recovery instructions with no luck. Is there anything else I can try???
Hi i think you should check online in your cloud if nothing is there then sorry...regards
We are sorry about the crashing. I know that's really frustrating. I would request you to share a few details like:
Also, I would like to know if you were able to recover/ revert to an older version of the files as suggested by Ton?
Please try locating the files on https://assets.adobe.com/files for creative cloud files, and for Illustrator cloud documents, try locating them here (https://assets.adobe.com/cloud-documents). Additionally, check inside the delete folder as well and share your observation with us.
We will be looking forward to your response.
Thanks & Regards,