Illustrator crashes in Mac OS 11 Big Sur

[vkdesign1970]

Hi,

I installed Big Sur in my laptop to test all of my programs first and I can't get Illustrator 2021 to open. I get the splash screen and it just sits there. I don't have any issues with InDesign or Photoshop. Anyone else having this issue? 

[albertr80918060]

Remove Illustrator using Creative Cloud. Reinstall illustrator.

Let us know how it goes.

Sent from my iPhone

[stevenf43760602]

I'm not glad to hear that so many others are having this issue. I'm infuriated!!!!! an 8-minute task took over an hour and a half recently. I'm running Big Sur, version 11.3 on a MacMini M1. At first AI was lightning fast. My AI version is up-to-date. I have logged out and restarted. Previously, I uninstalled AI and redownloaded/installed it. Any advice from the pros would be appreciated!

[Macbook23128053y8bu]

hhhhhhb

[Steven23190923eytn]

Srishti Bali's answer is no help at all. Nothing is. Until Adobe rewrites/fixes their application software your only option is to uninstall the new version and reinstall the older version. I had the same problem on February 14th, 2022.

[Monika Gause]

 I had the same problem on February 14th, 2022.

By @Steven23190923eytn

And you did contact Customer Care to have them fix it?

[Néstor0D44]

Hey found a loop that maybe can be a solution.

When saving and the Illustrator options windows pops up. 

Untick the "create PDF compatible file"

Hope it helps